Million Dollar Case Study: Amazon FBA Product Launch Strategies

This article contains expert-led insights from a previous season of the Million Dollar Case Study.

MDCS is a free, comprehensive video series by Jungle Scout in which veteran Amazon sellers show budding entrepreneurs how to succeed on Amazon—by actually doing it. The series takes viewers step by step through the process of launching a real product on Amazon in real time—from product research to finding a supplier to advertising.

Check out our most current season here for the latest information on selling on Amazon. 

In this episode, we cover Amazon launch strategies.

  • What goes into Amazon page rank?
  • We cover Steps 1 and 2 of our 3-Step Amazon Launch Strategy
  • Missed an episode? See them all here.

We’re covering all of this today in our 12th episode of the Million Dollar Case Study. Watch the video, keep reading and don’t forget to download your FREE MDCS Workbook at the end of this blog post!

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Before you get started, if you’re not already using Jungle Scout, you will need to get a Jungle Scout subscription to follow along with us and complete your product research.

 

Note: Jungle Scout has since updated its software. Jump Send is now a part of Jungle Scout as Launch, however, the shopper site is still Jump Send. Sorry for any confusion!

Welcome Back to the Million Dollar Case Study’s guide to Amazon launch strategies!

Want to make it to the top of Amazon search results? That’s what everyone wants to know!

I’ll be sharing my three-step Amazon launch strategy, starting today with Steps One and Two. We’ll tackle Step Three on next week’s episode. SPOILER ALERT: We’re going to go in-depth about how to run effective PPC campaigns.

Primary Product Launch Goal: Good Page Rank

Good Page Rank within Amazon is essential for a successful Amazon launch strategy and is a driving force that leads to:

  • Improved organic traffic
  • More sales

What goes into Amazon page rank?

  • Sales velocity – This means you need to start generating sales right off the bat.
  • Sales history – It’s also important to build up your sales history, so the first few weeks of your launch are important to get the ball rolling.
  • Conversion rate – Conversion rate is the percentage of people who visited your listing and then ‘converted’ into a customer.

What about reviews?

Reviews are an important part of a successful Amazon launch strategy, too. They give your customers the social proof they’re looking for before purchasing your product.

The best thing you can do to increase the number of reviews you’re getting is to send a follow-up email to your customers asking them to leave a review. They need that extra push!

Amazon launch strategies for a better page rank

  • Use a “deals” site – Running promotions on your new product using a “deals” site is an easy and cost-effective way to increase sales. These sites have a built-in audience of bargain hunters ready to buy.
  • Amazon Pay Per Click – Setting up Amazon PPC campaigns can get your product seen in Amazon search results above organic listings. When set-up correctly, can help increase your sales, and help drive Sales Velocity.
  • Outside paid traffic – You can also run some ads on other platforms, like Google AdWords or Facebook.
  • Use an existing audience – If you are an influencer in your niche, and you have an email list of people interested in your niche, you can launch your product to them (can be used in conjunction with promotions).
  • Build your own audience – If you don’t have your own audience lined up, you could build one.
  • How do you know how many giveaways?  Check Keyword Scout.

Effort, Difficulty, Cost

Amazon launch strategies - how to successful launch a product on Amazon FBA

Amazon Launch Strategies Step 1: Run Promotions Using Jungle Scout Launch

  • Create a product promotion in Amazon Seller Central.
  • Sign up with an Amazon deal site. For my money, the best and least expensive service is Jungle Scout.
  • List your promotion (and product codes) on the deal site.
  • Within Jungle Scout, use the keyword targeted URLs options and enter in the keywords you want to rank for.

Let’s dive into the JumpSend Deals section right now. JumpSend is the buyer side of Jungle Scout Launch.

As you can see here on the deals page, there are tons of different deals that Amazon sellers have already posted.

As a shopper, you get one of these deals and use the coupon to purchase the product off of Amazon directly by heading to Jump Send which will only facilitate the coupon distribution to deal-hungry shoppers.

To list your product on the Jump Send site, follow these instructions.

  • Login to Jungle Scout.
  • Go to Launch > Promotions tab
  • Click “CREATE NEW”
  • Find your product on this list
  • Then, you can go in and make any changes to your listing and prepare your deal
Login to Jungle Scout’s Launch through the Promotions section

 

 

You’ll need to enter a support email. This is in case shoppers have any problems using your coupon, then they can reach out to you and ask you for help.

Excellent customer service!

Take care of these shoppers, even though they’re getting this product for a really deep discount. Hopefully, these will also be the people who end up leaving you reviews. They aren’t required to, but you want them to. It’s the best way to gain some traction for your product.

Your customers are redirected to Amazon

When shoppers go to redeem your coupon, it will actually take them to an Amazon search page, where it’s already searched for this keyword. That helps Amazon understand which keywords are most relevant for your particular product.

Inventory protection – make sure you don’t have your products stolen

Jungle Scout also explains inventory protection. This is a huge benefit of using Jungle Scout. Without this, when you send a coupon, shoppers could purchase as many units as they want at that deep discount. If you’re offering someone a 90% discount and you don’t have inventory protection turned on, they could buy 1,000 of your units for 90% off. That wouldn’t be good.

I recommend limiting the order quantity to one. After the promotion ends, people can buy the regular amount you set.

How many coupons should I give away?

Jungle Scout has put together a proprietary algorithm that estimates how many products you’ll need to give away per day, for one to two weeks, in order to rank in the top three spots.

Check out this search for “keyboard tray” in Keyword Scout. Keyword Scout is another tool offered by Jungle Scout.

You’ll see in here, that for keyboard tray, Keyword Scout is estimating that we give away 13 units per day, for one to two weeks, and that should get us ranked in those top three spots for this keyword.

In order for 14 people to redeem a coupon per day, I usually give away about 20 to 30% extra coupons.

Some people might forget, some people might not follow through. It’s better to aim a bit higher to get a better result!

How much discount should I offer?

We want to offer the smallest discount possible, while still getting enough people to redeem our coupons. The goal is to lose as little money as possible.

You have to remember, these are true bargain hunters.  They don’t really need our keyboard tray, but they see it at 80% off and want the deal. So, they say, “why not!”

To gauge interest, I usually start around a 70 to 80% discount.

If I’m getting too many coupon requests, I could dial that back and maybe offer a 60% discount. If I’m not getting enough coupon requests, then I can dial it up, and offer something like a 90% discount. Items that have a very high perceived value, like a keyboard tray, could warrant even less of a discount.

Something like an iPhone case usually demands a very deep discount. They have a low perceived value, so people need the incentive to buy them for your price.

Is this something I can use later on?

Totally. Jungle Scout can be used at any time. It can help you revitalize your sales after a slump.

Ultimately, with Amazon’s ranking algorithm, sales velocity plays a huge factor in your ranking. The more sales you get, the better you rank. Then, you get more organic sales. They compound on each other, so you get more and more sales.

That’s exactly what we want.

Is this a stand-alone solution?

During this phase, we’re going for sales. I like to run my Jungle Scout promotions and my Amazon PPC simultaneously. Some people like to run their promotions first and then when they launch PPC campaigns, those social proof reviews are already in place for customers to see!

If you want to be aggressive and sell fast, do both.

Amazon Launch Strategies Step 2: Create Automated Email Campaigns

Automated Amazon Email Do’s and Dont’s! 

Do:

  • Allow each email to have one single goal (e.g. send free content, reiterate the value of the product or ask for a review). Too much information in one email confuses people and they are less likely to carry out the desired action.
  • Add value with product tips, tutorials, best practices, ebooks, infographics… Delight your customers and give them a good reason to leave a review.
  • Provide excellent customer support – let the customer know that you are there. Many Amazon purchases are done without ever knowing there is a human being running a business behind the scenes. Make sure they know you are there, that you care and that you are contactable should they have any questions.

Don’t:

  • Include links to websites – this is against Amazon’s TOS. They want to keep shoppers within the Amazon ecosystem. Plus it’s probably in your best interests to focus on sending them to Amazon to leave a review anyway.
  • Spam customers with emails, 2-3 is enough.
  • Include too many images – this risks being caught as spam. Just include one image in your email, and if you want to, a small logo at the top!

Amazon has some very clear Terms of Service and you need to work within them.

You absolutely can’t incentivize a review. You can’t pay someone to leave one or offer them something in return – even a discount.

This behavior could get you kicked off Amazon. I’m a big believer in playing by Amazon’s rules. I think that’s the only way to guarantee your success.

Playing within Amazon’s rules

Amazon does allow us to ask for reviews from customers through follow-up emails. The key thing here is to ask customers for reviews after they purchase.

I like to set up these emails and automatically send these to everyone who purchases my product. Amazon doesn’t care whether someone purchases your product at a discount, or at full price, or using a lightning deal, or through PPC, or whatever else. You’re allowed to ask all those people for a review. What you’re not allowed to do is trade them a review for something that they may want.

In addition to Jungle Scout’s Promotions, there’s also an automated email campaign feature. Here’s how to use it!

Go into Jungle Scout, Click on Email Campaigns.

 

Then click “CREATE NEW”.

We have some pre-built templates. You can either use one of our pre-built templates, that have been optimized for conversions or you can choose to build your own.

 

 

Then you choose the product you want to build the campaign around.

 

What you see on the next page are your different emails, and how they’re triggered. If we click on any of the highlighted dots pictured below we can see what each email looks like.

 

 

 

 

In these emails feel free to do things that offer “value-add” like a recipe or an instruction manual. You can attach a PDF to it. Just do anything you can think of, that would really wow the customer, and make them really excited about your particular product.

Product Inserts

Another thing that you can do to increase your chances of getting a review is to use a product insert. This is generally a printed piece of card or a fold-out with information on your product packaging. You can include information about the product, reinforce the value of the product, and ask for a review. Be sure not to ask for a positive review only, as Amazon sees that as manipulative content and can remove your product or suspend you for it.

Amazon Launch Strategies – Conclusion

Now you’re ready to hit the ground running with these Amazon launch strategies. Don’t get discouraged if you’re not getting a ton of reviews out the gate. At the end of the day, you’re just gonna need to make more sales. In order to get reviews on Amazon, you need to make sales. After making sales, the best way to increase your odds of getting reviews is by sending them a follow-up email. Through our testing, we’ve seen between a four to an 8X amount of reviews received by sending follow-up emails.

Next week we will share our third and final step to for successful Amazon launch strategies: Amazon PPC. You don’t want to miss out! See you then!

Now it’s YOUR TURN!

Start selling on Amazon today

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21 comments on “Million Dollar Case Study: Amazon FBA Product Launch Strategies

  1. Greetings!

    Are you able build a keyword-specific URL for your Amazon product within the Launch area of Jungle Scout to use it for paid traffic marketing outside of Jungle Scout?

  2. Hey there! Someone in my Myspace group shared this site with
    us so I came to give it a look. I’m definitely enjoying the
    information. I’m book-marking and will be tweeting
    this to my followers! Exceptional blog and excellent design and style.

  3. Hi Guys, So I listened to the Million Dollar Case Study on Promotions and the instructions are different from what I am seeing on Jungle Scout. For example, when on Amazon Seller Central – Advertising – Promotions, there is now no Promotion tab and the instructions are not clear from that point. Obviously, there has been some changes. Are there more recent instructions on setting up coupons and promotions that reflect your Jump send through Jungle Scout?

  4. You may already be aware of this, but there is a mistake in this blog.
    You have used the term “Jungle Scout” when you should have been using the term “Jump Send” – wrong software.

    Other than that, great case study so far.

    Joe Burrell, UK

  5. Just need to clarify something. You mention Amazon’s terms of service disallow both incentiving reviews and also disallow sending links to your website, but you say to include PDFs of something like the instruction manual or ebook. Could that constitute an incentive or because it’s in the first email it’s 100% fine? About adding the PDFs, normally I’d send a link to download it on my server, but since that would contravene their rules, do you add the PDF attachment directly to Jumpsend’s email or can you link from a third-party site like Google Drive or Amazon S3?

  6. Hi there,

    So you guys say ‘Amazon doesn’t care whether someone purchases your product at a discount, or at full price, or using a lightning deal, or through PPC, or whatever else. You’re allowed to ask all those people for a review. What you’re not allowed to do is trade them a review for something that they may want.’

    But in Amazon T&C it says the dont allow ‘A customer posts a review in exchange for cash, a free or discounted product, a gift certificate, or a discount off a future purchase provided by a third party’

    Can you please shed some light or clarify this for me?

  7. Hi Dave,

    I am also a bit confused with this Coupons and promotion distinction…I thought a promotion was a discount- yes a temporary discount but it was facilitated and offered by means of Coupons…so how can you run a promotion without being able to issue a coupon?

    1. Hey Reagan,

      I think it’s a terminology issue. Promotions are temporary discounts you set up and then get promotion codes for. Sometimes, people call them “coupons” because before Amazon’s actual coupon system arrived (last year I think) that was fine to call them that.

      Now that Amazon has its coupon system it can be confusing. But the coupon is a clickable button that shows up on the search listing itself to drive traffic to the listing itself and offer a discount.

      Yes, it’s totally confusing! Haha

  8. I’m not sure i understand the response to Nate. You suggest he use Jumpsend to get some reviews before he is allowed to give out coupons but isn’t that what Jumpsend does?! Lets you give coupons in order to sell so that you can ask for reviews? Can you clarify for me how you get the first sales/reviews required by Jumpsend in order to give out coupons?

    1. Hey Judi,

      Coupons and promotions are two different things. Promotions are usually temporary discounts driven by a code or available to the public. Coupons are a click button that advertises the promotion on your actual listing. As far as I know, promotions are available to any product. So, yes, you can still use it for Jump Send.

  9. Hi,
    Let’s say you launch a new product on Amazon that is of better quality than your main competitors’ products (also has a bundle that they do not have) but it is more expensive: 24 USD the price of your product against 20 USD your competitors’ product price.
    If you launch using both Jump Send and PPC, would you consider lowering the price for your product in the first couple of weeks (until you obtain some reviews) at your competitors’ level or a little lower, to also have some sales directly from Amazon, or would you keep the price high and count on the Jump Send generated sales?
    Thanks,
    Alex

    1. Alex,

      One adage I once heard in marketing (from Russell Brunson) was if you can’t be the cheapest, be the most expensive. In other words, don’t cheapen yourself. As a seller you have a lot of levers to pull and price is just one of them.

      Just be careful with higher prices, because higher prices drive more scrutiny. And even if your product is infinitely better, people will still judge you harshly.

      As far as using Jump Send, yeah, lower your prices there because you’ll need sales. And most folks will understand it’s just a promo price.

  10. Hi,
    Let’s say you launch a new product on Amazon that is of better quality than your main competitors’ products (also has a bundle that they do not have) but it is more expensive: 24 USD the price of your product against 20 USD your competitors’ product price.
    If you launch using both Jump Send and PPC, would you consider lowering the price for your product in the first couple of weeks (until you obtain some reviews) at your competitors’ level or a little lower, to also have some sales directly from Amazon, or would you keep the price high and count on the Jump Send generated sales?
    Thanks,
    Alex

  11. Can I set up these coupons if my product has no reviews yet? I have tried to set up a coupon on Amazon and was denied as it says I need at least 3.5 rate review and I don’t have any yet?

    1. Nate,

      You can try to get reviews by using a service like Jump Send, or you can follow up with your customers through emails (also automated through Jump Send). Until then, you won’t be able to give away coupons.

      However, you can still do promotions.

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